At 4 Ways, we are committed to protecting the privacy and confidentiality of the personal information of our clients, including those who utilize National Disability Insurance Scheme (NDIS) plan management services. This privacy policy outlines how we collect, use, disclose, and protect your personal information.
Safety and Security
1. Information We Collect
We may collect personal information such as:
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Contact details (name, address, email, phone number)
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NDIS participant number
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Financial information (bank account details, payment history)
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Disability-related information necessary for NDIS plan management
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2. How We Use Your Information
We use the collected information to:
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Facilitate NDIS plan management services
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Process payments and reimbursements
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Communicate with NDIS participants and their support network
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Comply with legal and regulatory requirements
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3. Sharing of Information
We may share personal information with:
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NDIS and related government agencies
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Service providers necessary for plan management (e.g., financial institutions)
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Third parties with consent or as required by law
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4. Security Measures
We take appropriate measures to safeguard your personal information, including:
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Secure storage and transmission of data
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Access controls and authentication measures
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Regular review and update of security protocols
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5. Your Rights
You have the right to:
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Access, update, or correct your personal information
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Object to the processing of your information
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Request the deletion of your information, subject to legal requirements
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6. Policy Updates
We may update this privacy policy from time to time. Any changes will be communicated through our website or directly to clients.
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7. Contact Us
If you have any questions or concerns about our privacy practices or this policy, please contact us.
By using our NDIS plan management services, you consent to the collection, use, and sharing of your personal information as outlined in this policy.